Terms of Service
Effective date: July 2025
These Terms of Service ("Terms") govern your use of michelle-hibbert.com (the "Site") and the coaching programs, group programs, workshops, events, digital products and free resources offered by Michelle Hibbert LLC ("we," "us," or "our") (together, the "Services").
1. Acceptance of Terms
By using the Site or buying or registering for any Service, you agree to these Terms and our Privacy Policy. You must be at least 18 to purchase Services. A parent or legal guardian must agree to these Terms on behalf of any participant under 18.
A separate coaching agreement may apply to individual or group programs. If it conflicts with these Terms, the coaching agreement controls.
2. Nature of Coaching
Coaching is a partnership focused on your goals, choices and actions. It is not therapy, counselling, mental health care, medical care, legal, financial, investment, tax or college admissions advice, and it is not a substitute for any of these. If you need such services, please consult a licensed professional.
You are responsible for your own decisions, actions and results. Information about financial independence, careers, education or parenting is shared for educational purposes only.
3. No Guarantee of Results
We do not guarantee any specific outcome, such as college admission, a job offer, income or a change in a family member's behavior. Testimonials and examples reflect individual experiences and are not promises of what you will achieve. Results depend on effort, circumstances and many factors outside our control.
4. Payments
Prices are listed on the Site or in your program agreement, in U.S. dollars. Payment is due at purchase unless a payment plan is agreed in writing. If you choose a payment plan, you agree to pay every installment even if you stop participating. We may pause access to a program if a payment is missed.
5. Refunds and Cancellations
- Coaching programs (Financial Accelerator): All sales are final. You may gift the program to another person if it is unused. It must be used by the end date.
- Digital products (such as planners, courses and downloads): All sales are final once access has been delivered.
- Events and workshops: All sales are final. Registrations can be transferred to a future event if you are unable to attend.
- Rescheduling sessions: Please give at least 24 hours' notice. Sessions cancelled with less notice, or missed, may be forfeited.
- Free events: We may change, reschedule or cancel free masterclasses, summits and webinars at any time.
If we must cancel a paid session or event, we will reschedule it or refund the unused portion.
6. Intellectual Property
All content on the Site and in our Services, including text, videos, worksheets, planners, frameworks, podcast episodes, graphics and logos, belongs to Michelle Hibbert LLC or its licensors and is protected by copyright and trademark law.
When you buy a program or product, you receive a personal, non-transferable license to use the materials for your own or your family's use. You may not copy, resell, share logins, distribute, record or use our materials to coach or teach others without our written permission.
7. Your Conduct
When using the Site or taking part in group sessions or communities, you agree to treat others respectfully and not to:
- Share another participant's personal information or what they said in confidence
- Post anything unlawful, abusive, harassing or discriminatory
- Promote your own products or services without permission
- Interfere with the Site's security or operation
We may remove anyone from a group, community or program for breaching these rules, without refund.
8. Third-Party Services and Links
The Site may link to, or our Services may use, third-party platforms (such as payment processors, video-conferencing tools, podcast platforms and assessment providers). Their own terms apply, and we are not responsible for them. We may earn a commission on some recommended products or services; we will disclose this where it applies.
9. Disclaimer of Warranties
The Site and Services are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law. We do not promise the Site will be uninterrupted or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Michelle Hibbert LLC and its owner, contractors and partners are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or Services, or from decisions you make. Our total liability for any claim will not exceed the amount you paid us for the Service in question in the 12 months before the claim.
11. Indemnification
You agree to indemnify and hold harmless Michelle Hibbert LLC from claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site or Services.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us and try in good faith to resolve the dispute informally for 30 days. Any remaining dispute will be brought in the state or federal courts located in Fulton County, Georgia.
13. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Continued use of the Site or Services means you accept the updated Terms.
14. Text Messaging (SMS) Terms
Program. Michelle Hibbert LLC offers text messages to people who opt in, for example through a form on the Site or when booking a call. Messages may include appointment and session reminders, booking confirmations, replies to your questions, program and event updates and, only if you have separately agreed to receive them, coaching resources and offers.
Consent. Agreeing to receive text messages is not a condition of any purchase. You can use the Site and our Services without opting in.
Message frequency varies. Message and data rates may apply.
Opt out. You can cancel at any time by replying STOP. You will receive one message confirming you have been unsubscribed, and no further messages after that. To join again, opt in the same way you did originally.
Help. Reply HELP for help, or email [email protected].
Carriers are not liable for delayed or undelivered messages.
For details on how we handle your information, including your mobile number, please read our Privacy Policy.
15. Contact Us
Michelle Hibbert LLC
300 Colonial Center Parkway, Suite 100
Roswell, GA 30076
Email: [email protected]
Website: michelle-hibbert.com
How does life coaching differ from therapy?
Life coaching is focused on the present and future, not diagnosing or treating mental health conditions. Michelle helps emerging adults build clarity, confidence, and forward momentum through conversation, reflection, and practical action steps. Coaching is supportive and growth-oriented, helping clients move forward rather than analyze the past.
How often are coaching sessions conducted?
Most clients meet with Michelle on a regular, consistent schedule, often weekly or biweekly, depending on what feels most supportive. Sessions are structured enough to create momentum, but flexible enough to meet young adults where they are.
What if I’m unsure about my goals or direction?
That’s completely okay, and very common. Many emerging adults start coaching feeling unsure, stuck, or overwhelmed. You don’t need to have answers before you begin. Michelle helps clients uncover clarity over time, starting exactly where they are and building confidence step by step.
What if my child isn’t motivated or doesn’t want coaching?
This is one of the most common concerns. Michelle does not force change or push young adults before they’re ready. Her approach is gentle, respectful, and collaborative, which often helps reduce resistance. Many young adults become more open once they feel heard rather than pressured.
Will this replace my role as a parent?
No. Coaching is not about replacing parents; it’s about supporting independence. Michelle helps young adults take more responsibility for their own lives, which often allows parents to step back from constant worry, reminding, or rescuing. The goal is a healthier, more balanced relationship for everyone.
What if I’m afraid of stepping back too much, or not enough?
This fear is very real. Michelle understands how hard it is to know when to help and when to hold back. While the coaching work focuses on the young adult, parents often gain clarity simply by watching their child grow in confidence and self-trust.
How will I know if coaching is helping?
Parents often notice subtle but meaningful changes first, less tension, more communication, greater follow-through, and a shift toward independence. Progress may not always be dramatic at first, but it tends to build steadily over time.
What if my child needs therapy instead of coaching?
If a young adult needs clinical or therapeutic support, Michelle will gently encourage the appropriate next step. Coaching works best when the goal is growth, direction, and life skills, not mental health treatment.